My husband and I spent several hours trying to get it setup yesterday. For a while it was reconginziing everything but would "fail" after several minutes of trying to configure it... finally that started working but the picture was black. After another couple hours of restarting the app and the camera... it just starting working. There was not quick fix, it just started acting normal after a while.
Now that it's working, it's a nice camera. The picture is pretty good (better than some that I've used) and the ability to pan 360, tilt and zoon is AWESOME. I bought this to watch and communicate with my dog while I travel for work and this is perfect. It's really quiet so it doesn't scare him like some other's I've had. The ability to set alerts is awesome and it comes with mounting brackets.