I got this for my Son to use to carry his books and laptop to college to replace his worn and ripped back pack and he likes it very much. It has room for his laptop, his books, and all the extras he likes to drag around with him. He says that even with all that weight the shoulder straps are still comfortable and don't cut into him. The zippers are strong and solid and it even has a small port for a phone charging cable or headphones to stick out so he he can listen to his music while keeping his phone contained safely inside.
After 2 months of use it is holding up great with no rips or tears and should last him the rest of the this and the next semester at least. Much nicer than the backpacks you can get in the stores and for a better price as well!