I'm in search of the perfect pillow. Also this is nice, it's still not quite right. It's very firm (it's adjustable.... you can remove some of the foam pieces... and it comes w/ extra to add to it). Overall with the little foam pieces inside it's a bit ackward and lumpy when it's not FULL. When it's full, it's a little to hard, heavy and firm.
This is a great pillow for using to prop yourself up in bed (watching TV, reading, etc.) but I can't get it quite right for actually sleeping on, it's just a little ackward.