From a distance, these tiles look like actual ceramic tiles. Even close up, they can fool the eye! Mine arrived in plastic packaging, packed inside of a regular shipping box with a couple of other items...and large bubble wrap. They were in perfect condition, which was greatly appreciated. The directions are clear and concise and they are simple enough to install. They are going to remain a permanent piece in the house - definitely not like the cheap peel and stick ties that would only be a temporary fix. These are just as nice as true ceramic tile and I'm sure far easier to clean and install too!