Horrible
Verified Post by diana L kuykendall
Published on 10 Mar, 2022
coolcustomize Custom Flower Mandala Honey Bee Boots Women Ankle Booties Fashion Vegan Leather Handmade Boots (Bee, numeric_5)
If I could give no stars it would be better.
I ordered these boots and they were delivered to some address in China, didn't even make it to the U.S.
They sent me this email and then are not honoring it.
They told me they would refund AND send me the boots AND give me 50% off any other purchase.
Worst company ever... DO NOT PURCHASE from them, its obviously a scam.
"However we take full responsibility for the error we guarantee that such incident will never occur in the future.
Here is our recompense to you.
We will fully refund your money
Please tell us when is the Birthday, if the time is enough to send the products we would like to gift the products to you and full expense will covered by us.
We will listed you as our all time VIP member so that you will get 50% off for any purchase.
And please tell us what else we could do to recompense for our error.
We value your business and we would like to retain you as a customer. Please accept our apologies.
Thank you for your understanding in this unfortunate matter."
