I love this cooler/lunch bag. I have been using it for a while and never had a single problem with it. I have even forgotten it in the truck for a few hours and the items inside are still nice and cold. It is also easy to clean, which was something I was worried about considering how much white it had on it. I love that it also has an outside slip pocket for things that don't need to stay cold that you may grab quickly on your way out the door. It is also nice to have the two options for carrying it. You can either use the shoulder strap or take that off and just use the handles.