Received this a couple of days ago, but used it this morning. Came in a pretty sturdy box and it comes with a black bag. I will most likely keep it in the bag and box because it's a great product and I wouldn't want it to get broken or squashed somehow. Not saying that it's a delicate product, it seems to be orrery durable. The silver colored plates on the inside and outside both get hot when you turn on the iron. So please watch your ears or neck when either straightening or curling. It's push button to turn the iron on, and you can choose your level of heat. The glove does very nicely to protect your hand from the heat or from burning if you accidentally touch the iron. It heats up fairly quickly, you can probably brush your hair and by the time you're done with that, the iron should be at temperature for you. I turned mine up to the max at one pint and it wasn't too hot for my hair. No burning. A great product for a great price!