Send post-purchase messages through Amazon's official Messaging API. Compliant by default. Two violations get most sellers permanently banned from buyer messaging — our system blocks the dangerous patterns before you send.
Start sending — free Free trial · 7 days · cancel anytimeAmazon allows post-purchase messages only for specific permitted purposes — warranty info, customization confirmation, order questions, delivery scheduling, and more. We map every campaign to one of those permitted templates so the message is approved by Amazon's own policy engine before it reaches the buyer.
getMessagingActionsForOrder first — Amazon decides if the action is allowed for that orderThe AI generator is grounded in Amazon's verbatim policy text. It writes the entire message — greeting, body, sign-off — using your scope context (brand, ASIN, order data) and the buyer's language of preference. Every output passes a two-layer compliance audit before you can save it.
Use template variables in titles and bodies. The worker resolves them from the actual order data when each message is queued — so one template handles thousands of orders, each with its own product, shipment date, and short product title (AI-generated for you on first sync).
{{order_id}}, {{product_title}}, {{short_title}} (AI-shortened), {{asin}}, {{brand}}{{seller_name}} — set the sender name you want buyers to see{{order_date}}, {{delivery_date}}, {{quantity}}Some products warrant a real lifecycle: confirm customization on Day 0, ship the warranty PDF on Day 3, follow up with usage tips on Day 10. Build 1-5 step campaigns when each step uses a distinct permitted template. The system stops you from setting up combinations that violate Amazon's "no repeat" rule.
When you discover a problem affecting all orders of one ASIN — a recall, a shipping delay, an updated user manual — fire one message to every recent buyer of that product in seconds. Pick the ASIN, pick the date range, hit send. Each message goes through Amazon's eligibility check and your compliance gates individually.
Two violations = permanent BSM ban for most sellers. We hard-block the patterns Amazon's AI flags before you can save them.
Every send, skip, blocked attempt, and admin action is logged for ≥12 months — required by Amazon's 2026 AI Agent Policy.
Fetches the buyer's language of preference and resolves the right template per send. One campaign serves all your markets.
No per-message charges. No monthly send caps on your plan. The only ceiling is Amazon's own rate limit (1 send/sec per seller).
Compliant post-purchase messaging, generated for you, sent through Amazon's official channel.
Start sending — free Free trial · 7 days · cancel anytime