Help Center

Everything Juicer.deals does today, what each feature is for, and where to start.

Quick start for sellers

Two steps from signup to your first deal going live:

  1. Connect your Amazon account via SP-API in Amazon Accounts. Your catalog, inventory, orders, and brands sync automatically.
  2. Create a Deal in Create New Promotion. Pick a product from your synced catalog or type an ASIN, set the discount, paste your claim codes, and publish.

Seller features

Every item in your sidebar — what it does and where it lives.

Dashboard
Onboarding checklist, active promotions snapshot, recent reviews on your products, BSR spotlight, subscriber count, and email-credit balance.
Amazon Accounts
Connect one or more Amazon Seller accounts via SP-API. Pulls your catalog, inventory, orders, brands, and variation parents per marketplace. Set per-marketplace timezone for accurate daily reports.
Deals
Standard "discount-for-feedback" deals at item-level URLs. Approve or reject coupon requests from shoppers, archive completed campaigns, manage Q&A.
Review Requests
Send Amazon's official "Request a Review" message to past buyers via the Solicitations API. Per-order eligibility checks, send queue, daily caps. 100% Amazon-compliant — no custom messages.
Review Tracker
Daily review-count and average-rating history per ASIN, sourced from Keepa. Variation-aware: families collapse to one card when all variations share reviews. Click any product for a full chart with the option to overlay your review-request sends.
BSR Tracker
Best-Sellers-Rank history per ASIN over 30 / 90 / 365 days, sourced from Keepa. Brand pills, family grouping (drops childless parents, dedupes same-BSR siblings), and category breakdown.
Affiliate Program
Recruit affiliates to promote your deals. Per-affiliate tracking links, AI-generated content, payouts on verified conversions, anti-fraud guards.
Platform Guide
Long-form walkthroughs of every feature with screenshots and example use cases. Goes deeper than this help page.
Account Settings & Billing
Profile, public storefront URL, password, subscription plan, PayPal billing, invoices via iCount. Switch plans or cancel directly from Billing.

Seller FAQ

How do I connect my Amazon account?

Go to Amazon Accounts, click "Connect," choose your marketplace region, and authorize through Amazon. The first sync pulls your catalog, inventory, orders, and brands — typically 3–15 minutes for the initial backfill, depending on catalog size.

What's the difference between single-use and multi-use codes?

A single-use code is consumed by one shopper, so you paste one code per line and each is handed out once. A multi-use code is a single code you let several shoppers redeem — give the code once and say how many people can use it. Either way the system never hands the same single-use code to two shoppers.

Can I send custom marketing emails to my buyers?

No. Messaging uses Amazon's official APIs (Solicitations + Buyer Messaging) which only allow pre-approved transactional templates — shipping confirmation, return assistance, warranty info, the official "Request a Review" message. Custom marketing emails violate Amazon's policies and can suspend your account. We don't offer that path.

Where does my review history come from?

Keepa. We snapshot review_count and average rating daily for every tracked ASIN. The Review Tracker chart and "+N reviews in 7d" cards both read from this history. When Amazon merges or unmerges variation listings, the public review count can jump sharply — those snapshots are accurate to what Amazon showed publicly at the time.

Quick start for shoppers

How to find deals and earn your first coupon:

  1. Browse Deals — the live feed of products with available coupons across the marketplaces you care about.
  2. Request a coupon on a product you'd genuinely buy. The seller approves and the code lands in your Coupons dashboard with an expiry timer.
  3. Apply the code on Amazon within 24 hours. Letting it expire hurts your shopper rank.

Shopper FAQ

How does the coupon request flow work?

Click "Request Coupon" on any deal. The seller reviews and approves (or rejects). Approved codes appear in My Coupons with a 24-hour expiry. Apply the code on Amazon during checkout. After your order, mark the code "Used" and paste the Amazon order ID — that completes the loop and counts toward your rank.

How does the shopper ranking work?

Your rank is based on the last 90 days of activity: logins, deal claims, completed orders, reviews left, content quality. Higher rank = more visibility to sellers = more coupon offers approved. Letting coupons expire without using them hurts your rank — only request what you'll actually buy.

My coupon code isn't working on Amazon. What do I do?

Confirm three things: you're on the same Amazon marketplace the deal targeted (US deals don't work on amazon.com.mx and vice versa), the code hasn't expired, and you typed it exactly. If all three check out, click "Report" on the coupon — the seller is notified and your rank isn't penalised.

How do I get paid for the referral program?

Once your referral balance hits $50, an Amazon gift card is issued to the email on your account. Anti-fraud verification: only friends who sign up from your link AND make a verified purchase count. Self-referrals and duplicate accounts are detected and rejected.

What's the Review Request offer? Is it about leaving fake reviews?

No. A seller can offer you a discount on a NEW product in exchange for an HONEST review on a DIFFERENT product you already own and have shipped. You can review positively or negatively — that's the deal. We don't broker fake reviews and Amazon's policies forbid it.

Still need help?

If something's broken or you can't find an answer, reach our support team directly.

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