I must admit that I was very pleasantly surprised by this brush. I expected a nice brush but for me it's great. I was looking for one where the brush was firm but not so firm as to cause problems. This brush fit the bill. It's firm and stiff enough to give your back a good scrubbing, but not in any way overly hard on my back. Some people might find it a bit to firm, but it suits me to a tee. It also gets in some of the hard to reach areas too. I liked the handle's grip which made it a bit easier to hold on to the brush if your hands are soapy. Overall, it was a very good replacement for my old worn out one. A good buy!