I was really excited to get this wax. I have always done the soft wax before this, but i was ready to try the hard wax. My first impresion she opening it and smelling it was that it smelled nothinglike lavander. For me that is not a game changer. the reason for the 4 stars instead of 5 is that it was really stringy like when using a hot glue gun. those are moy only 2 negatives about this wax. What I liked about it is that i really thing it hurts less then the soft wax. It really got all the little hairs off of my eye brows and upper lip. I am over all very impressed with this product and will probaby buy it again.