When I opened the box and removed all the contents the first thing I noticed is it didn't come with a charger which would have been fine if I could have plugged it in to a regular phone charger, but this was not the case. I unfortunately did not have the type of charger neede so the hunt for batteries was on. Once I found the batteries and inserted them I opened the mirror up and the middle mirror fell out. I noticed it was still sticky so I tried to put it back on, but it still wouldn't hold. I applied a small amount of heat from my blow dryer and it was successful. Then I set it up and turned on the lights when I tried to adjust it it kept falling forward, so a twist of the screwdriver later all is well. Except for these things the mirror itself is beautiful. Very clear reflection, Excellent lighting. Lightweight easy to move and fits almost anywhere!